Cookies

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

TreeSurgeons UK uses cookies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve your browsing experience
  • Measure the effectiveness of our marketing
  • Ensure the security of our services

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve how our website works.

Functionality Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your location or preferences. They may be set by us or by third-party providers.

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an advert. These cookies may share information with other organisations.

4. Third-Party Cookies

We may use third-party services that set their own cookies, including:

  • Google Analytics: To analyse website traffic and usage patterns
  • Google Ads: To measure advertising effectiveness
  • Facebook Pixel: To track conversions and retarget visitors
  • Hotjar: To understand user behaviour through heatmaps and recordings

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • Delete all cookies from your browser
  • Block all cookies from being set
  • Allow only certain cookies
  • Set preferences for specific websites

Please note that blocking all cookies may affect your experience on our website and limit certain functionality.

Browser-Specific Instructions

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy → Cookies

6. Cookie Duration

Cookies may be either session cookies or persistent cookies:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

  • Email: privacy@treesurgeonsuk.co.uk
  • Phone: 0800 123 4567